Returns
Return Policy – Northfield Leather
Thank you for your purchase from Northfield Leather. If for any reason you are not completely satisfied with your order, we are here to help.
Return Conditions
-
Returns are accepted within 30 days of receiving your order.
-
Customers are responsible for return shipping costs unless the item is defective or does not match the description.
-
Items that have been customized, altered for hygiene reasons, or made to order are not eligible for return.
How to Return an Item
-
Submit your return request through our customer service team.
-
Securely package the item and include a copy of your order confirmation.
-
Send the package to the return address provided after your return request has been approved.
Refunds
-
Once your return has been received and inspected, the refund will be issued to the original payment method used at checkout.
-
Processing the refund may take up to 7 business days, depending on your bank or payment provider.
Exchanges
We currently do not offer direct exchanges. If you would like a different item, please place a new order.
Return Address
The return address will be provided upon request after your return has been approved.